The 8-in-90 Guarantee: If Forgeline does not generate 8 qualified meetings during the first 90 days of a qualifying engagement, eligible infrastructure fees may be refunded, subject to the conditions below.
1. What Is Guaranteed
For qualifying clients, Forgeline aims to generate at least 8 qualified meetings within 90 calendar days from campaign go-live. A qualified meeting must match the criteria agreed during onboarding or in the signed service agreement.
2. What May Be Refunded
If the guarantee applies and the required result is not achieved, Forgeline may refund eligible infrastructure fees paid during the guarantee period, up to the maximum amount specified in the service agreement.
3. When the Guarantee Applies
The campaign ran for the full 90 days and fewer than 8 qualified meetings were generated.
You completed onboarding, approved materials, attended calls, and met all client obligations.
You paused, cancelled, delayed approvals, changed the offer, or prevented campaign execution.
You missed meetings, failed to follow up, or provided inaccurate information about your offer or ICP.
4. Qualified Meeting and No-Show Criteria
A meeting generally counts as qualified when the prospect matches the agreed ICP, has relevant authority or influence, booked through Forgeline’s campaign, and attended the meeting.
No-shows are not billed as performance-fee meetings unless otherwise agreed in writing. They are tracked separately and may be rebooked where appropriate.
5. Client Obligations
- Complete onboarding and provide accurate campaign information.
- Approve campaign copy and targeting within a reasonable time.
- Attend booked meetings or ensure your team attends.
- Respond to high-intent prospects quickly.
6. How to Request a Refund
Refund requests must be emailed to [email protected] within 14 calendar days after the 90-day guarantee period ends.
7. No Guarantee of Closed Revenue
The guarantee applies to qualified meetings, not closed deals, revenue, profit, or customer lifetime value.